1.  About cookies

1.1   A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.2  Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

1.3  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.  Cookies that we use

2.1  We use cookies for the following purposes:

(a) Essential – we use cookies that are strictly necessary to operate our website and enable basic functions such as page navigation and access to secure areas of the website.

(b) Authentication and status – we use cookies to identify you when you visit our website and as you navigate our website.

(c) Security – we use cookies as an element of the security measures used to protect user accounts, prevent fraudulent use of login credentials, and to protect our website and services generally.

(d) Analytics – we use cookies to help us analyse how visitors use our website and to improve its performance and user experience.

(e) Preferences and consent – we use cookies to store your preferences in relation to the use of cookies and your website settings.

3.  Cookies used by our service providers

3.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

3.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

3.3 The following table provides details of the cookies that may be set through our website:

Strictly Necessary Cookies 2

Performance Cookies 4

Targeting Cookies 5

4.  Managing cookies

4.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via these links:

(a)  https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)  http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)  https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)  https://support.apple.com/kb/PH21411 (Safari);

(f)  https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

4.2  Blocking all cookies may have a negative impact upon the usability of many websites.

4.3  If you block cookies, you may not be able to use all the features on our website.

5.  Cookie preferences

5.1 You can manage your preferences relating to the use of cookies on our website at any time by clicking the “Cookie Settings” link available in the footer of our website. This will allow you to accept, reject, or adjust your preferences for non-essential cookies.

5.2 Essential cookies cannot be disabled as they are required for the proper operation of the website.

6.  Our details

6.1  This website is owned and operated by: Fernham Homes Operations Limited

6.2  You can contact us:

(a)  using our website contact form;

(b)  by telephone, on: 01732 757158

(c)  by post, using the address:

Fernham Homes
Brook House
43 Swan Street
West Malling
ME19 6HF